At Luksustasker.dk, we take the protection of your personal data very seriously.

We value your trust and aim to provide full transparency in how we handle your information.

When you shop with us, we only process the information necessary to complete your order

and provide you with the best possible service.

What Information We Collect

We only collect and process the information you provide to us directly:

• Name and address
• Phone number and email address
• Payment details (never stored by us, only by certified payment providers)
• Order information (order number, delivery status, etc.)

How We Use Your Information

We use your information to:

• Process and deliver your order
• Contact you regarding your order, return, or inquiry
• Provide customer service and support
• Fulfil legal obligations (e.g. accounting and bookkeeping)
• Send marketing communication (e.g. newsletters or personal offers) – only if you have given your consent.
  You can unsubscribe at any time via the link in our emails or by contacting us directly.

We never use your data for purposes other than those stated above and only when necessary

to deliver our services in a safe and professional manner.

Payment Information

We never store your payment information.

We use Frisbii / Reepay as our payment gateway.

Payments are processed through Clearhaus  –

both certified acquirers authorised by the Danish Financial Supervisory Authority (Finanstilsynet).

PayPal payments (including buyer protection according to PayPal’s own terms) are processed directly by PayPal,

which operates as an independent certified payment provider.

Some payments are processed directly through our partners,

while others are handled via approved third-party providers.

All payments are processed through secure and certified systems such as

Frisbii (Clearhaus), MobilePay / Vipps, Apple Pay, Google Pay, Klarna, and Anyday,

all of which comply with international security standards (PCI DSS)

and EU requirements (PSD2 and MitID two-factor authentication).

If you choose to pay via Klarna or Anyday, certain personal information

(e.g. contact and order details) is shared with the relevant provider

for the purpose of completing your payment and identifying you as a customer.

The provider acts as an independent data controller in accordance with its own privacy policy:

Klarna’s Privacy Policy

Anyday’s Privacy Policy

Security

All information is treated confidentially and stored securely.

We only share information with trusted partners (e.g. shipping carriers, payment providers)

and only to the extent necessary to complete your order.

We never share your data with third parties for marketing purposes.

Some deliveries are handled directly by our partners,

while others are managed via authorised logistics intermediaries.

Our website is hosted by an EU-based provider that complies with GDPR requirements

and has entered into a data processing agreement with us.

We only work with partners who are GDPR-certified and meet high standards

of data protection and confidentiality.

Data Transfers Outside the EU/EEA

If your information is processed outside the EU/EEA (e.g. by Google, Meta, or PayPal),

we ensure that the transfer is protected by appropriate safeguards –

typically the EU Standard Contractual Clauses (SCC)

and supplementary security measures.

Data Retention and Deletion

We retain your information only as long as necessary,

or as required by law (e.g. 5 years under the Danish Bookkeeping Act).

After this period, the data is securely deleted or anonymised.

Statistics and Analytics

Our website uses cookies and analytics tools

(such as Google Analytics, Meta Pixel, Pinterest Tag, or similar)

to improve user experience, analyse traffic, and compile anonymous visitor statistics.

This information is processed in anonymised form and shared only with data processors

who comply with GDPR and have entered into data processing agreements with us.

Your Rights

Under the General Data Protection Regulation (GDPR), you always have the right to:

• Access the information we hold about you (right of access)
• Request correction or deletion of data
• Withdraw your consent (where processing is based on consent)
• Receive a copy of your data in a machine-readable format and transfer it to another provider (data portability)
• File a complaint with the Danish Data Protection Agency (Datatilsynet)
  if you believe your information is being processed unlawfully

If you wish to exercise your rights, please contact us at info@luksustasker.dk.

We do not make decisions based solely on automated processing or profiling

that have legal or significant effects on you.

Legal Basis

We process personal data in accordance with:

• The Danish Data Protection Act
• The EU General Data Protection Regulation (GDPR, 2016/679)

Cookies

Our website uses cookies to improve your browsing experience, analyse traffic,

and collect anonymous usage statistics.

Cookies are stored only if you have accepted them,

and you can change or withdraw your consent at any time in your browser settings.

You can also delete already stored cookies via your browser.

Data Controller

Luksustasker.dk

Østre Havnegade 24, 4th floor, apartment 8

9000 Aalborg, Denmark

CVR: 45520501

Email: info@luksustasker.dk

Contact

If you have any questions about how we process your personal data,

you are always welcome to contact us at:

Email: info@luksustasker.dk

Changes to This Policy

We may update this policy if there are changes to legislation

or to how we process personal information.

The most recent version will always be available on our website.

Important:

This policy is a short version of our full Privacy Policy.

You can always read the complete terms in the [Terms and Conditions] section of our website.

Updated: October 2025